Credit Card Update
February 3rd, 2010 | 
Author: 
Unable to connect to my yahoo Small Business to update the credit card?
I have my yahoo Self-identification, but also an account small business with a domain name and e-mail account associated. My bank recently changed out my credit card, and I only have to connect to my small business account to update the number. When I go to my account, and ask Manage my premium services, which asks for my password – well, but no matter what you do, do not go beyond the screen asking for my password! I'm not going wrong (and my Caps Lock is on), because I am an error message. I tried a wrong password, and then I get an error message. It is calling once again for my password, but I never brought more to to update my account. I tried to contact the Customer Service 3 times now, but do not respond … I tried to arrange a call back (never called) and I tried the online help page. Can someone give some advice? Not lose my domain name and e-mail account small business!
Here are some things to prove. Clear history, temporary files (this takes some time – waiting for the hourglass to stop) & cookies, restart your computer and try again. . Here is the help link for how to do this in different browsers: http://help.yahoo.com/l/us/yahoo/mail/yahoomail/settings/settings-13.html also: if it continues to do so, the scripts can be disabled in your browser Internet Explorer. This can occur due to updates. To enable scripting, Follow instructions on this help page (which is for the messenger, but can be useful in this case): http://help.yahoo.com/l/us/yahoo/messenger/messenger75/entertainment/entertainment- 35.html Or try this link to return to Classic: http://us.mg1.mail.yahoo.com/dc/optout?script=no If nothing works, contact: Service Yahoo Customer Information: 866-562-7219 or 408-349-3300 http://help.yahoo.com/l/us/yahoo/mail/original/forms_index.html (Login Help Live Chat Available above) Yahoo Personal Email: 866-492-4664 (They pay a small fee) 8:00 to 17:00 Monday to Friday (Pacific Time) or cc-ADVOC mail@cc.yahoo-inc.com @ yahoo -inc.com
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